If a vendor calls you and says Roughneck, this is what that means.
He called because of something you filed. A transfer, a permit, a change of operator. Roughneck reads the state's public record every night and hands him the filing with your company's name on it. He did not buy a list with you on it, and nobody scraped your number off a website. What he knows about you, you filed.
What you get out of it
A reason, not a pitch. The first thing he says should be about the wells you just took or the permit you just pulled. If it is not, he is not using it right.
Your own copy of anything you sign. When a quote is signed on his phone, a copy goes to you at the same moment it goes to him. It carries a code. Type the code in at roughneckcrm.com/verify and you see whether the copy in your hand is the one that was signed. No account, no login, no call to anyone.
A page in your name. After a first meeting a vendor on Roughneck can leave you one dated page: what he has run for you, the quotes on file, the gifts logged against your own gift policy. Nothing of his internal notes is on it.
A vendor who knows when to stop. The cadence rules tell him when an account is due and when it is not. A vendor on Roughneck is told, in writing, to leave you alone when there is nothing new to talk about.
What we do not do
We do not give a vendor any number the state did not publish. We do not collect your people's contact details from anywhere but the public record. We do not sell what one vendor knows about you to another. The full list is on the trust page, and every rule on it is something the product enforces, not something we promise.