Straight answers.
Short answers, and a link to the page that says more.
What is Roughneck?
Roughneck is sales software for oilfield service companies. Every night it reads what the state oil and gas regulators publish, turns each filing into a call worth making, and carries that call through to a signed quote.
How is it different from the CRM we already have?
It is a CRM, and it does the things yours does: your accounts, your contacts, your quotes, your won work, the history on every one of them. Two differences. The first is that it starts earlier. A standard CRM's record begins at an opportunity, so a man you met at a yard with nothing on the table has nowhere to live; here he is an account with a cadence and a next date from the minute you add him. The second is that it works instead of waiting. It reads the state filings overnight, tells you what changed and what to say, dials the call, builds the quote, takes the signature and keeps score off your own closed jobs. You are still doing the selling. It is doing everything around the selling.
So is it a replacement for Zoho or Salesforce?
Yes. Shops run Roughneck as the only thing their sellers open. Everything you keep in a CRM today is kept here, and the day you switch, your customer list comes across as part of setting you up. What you stop doing is the typing that existed so a manager could read a report.
See it side by side with everything a shop could buy instead.
What does it actually do that is smarter?
It reads the public record every night so you find out about a well change the week it is filed instead of the month somebody mentions it. It ranks your day by what is worth the drive, not by what is overdue. It writes the opener from that account's own filings. You open with a fact. It tells you when to stop calling a man, which no tool that sells activity will ever do. And it scores you against your own closed work. The numbers on your screen are the ones you actually made.
Does it work without a state feed?
Yes. The app is bought on its own and it is the whole selling day: your customer list, the accounts you go out and find yourself, the call, the message, the quote, the signature and the record both of you keep. It tells you what is due, what is slipping, and what is working, computed from your own closed jobs. A state is bought on top and adds that state's filings read every night, which is the part that grows the list rather than sharpening it.
Which states does it read?
15 states on the record, 15 read nightly. Oklahoma, Texas, Louisiana, New Mexico, Utah, Colorado, Pennsylvania, Montana, West Virginia and Ohio sending alerts; North Dakota, Alaska, Wyoming and Arkansas with a state record that is still thin. Every state that publishes a record gets built, one at a time, and every state we read is $75 a month, in your territory from the day you sign in. Kansas is read as county activity only, with no company names.
Where does the data come from?
Public filings, and nothing else. Each state's own regulator publishes them and every card links the record it came from: Oklahoma (OCC), Texas (RRC), Louisiana (DNR), New Mexico (OCD), Utah (DOGM), Colorado (ECMC), Pennsylvania (DEP), North Dakota (NDIC), Alaska (AOGCC), Montana (BOGC), Wyoming (WOGCC), West Virginia (DEP), Arkansas (AOGC), Ohio (ODNR), Kansas (KGS).
Do you scrape phone numbers and email addresses?
No. If the public record has no number, the card has no number. We do not scrape or buy personal contact details from anywhere else. Contacts you add yourself stay in your own customer list and no other shop sees them.
What do we have to put in?
One tap on a call for what happened. Rates on a quote. Whatever you want to keep about a man, if you want to keep it. That is the list. There is no weekly report, no forecast field and nothing that exists so that somebody else can read it. What you put in comes back to you, on the next call and in your own numbers.
Can we take our work with us?
Yes. Download your own work any time: your calls, visits, notes, the people you added, your customers and your quotes, as spreadsheets. It is on for the owner and the sales leader, and the owner can switch it on for reps. The state's filings are public record and stay in the app.
What happens when a phone number is out of date?
It happens, and the record is only ever as current as the state's last filing. You tap that the number is dead, which takes a second and saves you from dialing it again, and the card gives you the next route: another contact at that operator, the office line on the filing, or a man already in your own customer list who is on their filings now.
Does it help me chase work I find myself?
That is half of what it does. A yard, a safety meeting, a man who moved companies: add him in ten seconds and Roughneck carries him the whole way, with the opener, the cadence, the quote and the signature, exactly as it carries an account the state filed. An account you brought in is yours. No other shop sees it and we never sell a lead.
Who is it for?
Companies that sell services to oil and gas operators: directional and contract drilling, drilling fluids, wireline and logging, cementing, completions and frac, coil tubing, well servicing, rental and fishing, casing and tubular services, water and disposal, trucking and hauling, production equipment, chemicals, pipe and supply, and construction and roustabout work.
What is an operator change, and why does it matter?
It is the filing that moves wells from one operator to another. The new operator re-lets the work on those wells, which makes the day it is filed the best day to call. The state publishes it the same week.
What is the Events tab?
The events tab. The clay shoots, golf scrambles, crawfish boils, luncheons and expos put on by the oilfield orgs, read from each org's own page and filtered to the states you sell. Each one carries the date, the town, what a team costs in the org's words, and a button to the org's page to get your spot. You tap which accounts you mean to find there; the bell reminds you the week of and asks how it went the morning after. Tickets and money stay on the org's site.
Can a customer sign a quote on his phone?
Yes. The quote is built by answering six things, with the operator, the well and the county already filled in from the record. He opens a link, reads the whole document, and signs. No account and no app to install. With The Handshake, both of you get a copy the moment it is signed, encrypted and fingerprinted, with a code either one can check later.
Does Roughneck do invoicing or field tickets?
It does the document the customer signs, and it does it as one file: a quote until both of you mark it, an agreement the moment you both do, carrying one number the whole way. It does not run your books. You already bill and pay from something that works, and Roughneck hands the signed document to it.
Does it tell me when to stop calling someone?
Yes. A tool that only ever tells you to call more is a tool that wastes your week. Roughneck says when to leave a man alone, and why.
What does it cost?
There are three parts: the app, priced per shop in bands by how many people sell; $75 a month for each state you pick; and any add-ons you choose (The Handshake, Tell Todd, Sales IQ and Dispatch), each priced per seller. A one-time set-up fee is paid before your first sign-in and covers building your territory, matching your customer list and rebuilding your quote forms; it is credited back against your first month when you renew. Roughneck is built only for oilfield service companies, with no trial. We publish the shape and put the number in writing to you.
How do we get access?
Request access on this site. Your number comes back in writing within about 12 hours, and if it is a fit you get a founder code cut by hand and your territory loaded before you sign in.
Already a customer? The guide and fixes are at /help.